Terms of Service
TERMS AND CONDITIONS FOR RESERVATIONS AND ONLINE PURCHASESA valid credit card is required to reserve all treatments and therapies. Reservations can be made by phone, online, or in person. The credit card will not be charged until the minimum cancellation period has been reached. Other payment methods accepted are, e-transfer, debit or cash and must be paid in full to reserve any treatments or therapies. Reservations cancelled less than 24 hours before the appointment will be charged in full and are non-refundable.
Therapies are fulfilled for the allotted appointment time only. Late arrivals will directly result in less treatment time. Patrons that arrive 20 minutes late or more on one hour treatments and therapies, may be subject to a cancellation of the appointment. Cancellation of appointments due to tardiness are subject to full payment or voucher redemption.
All voucher purchases are redeemed 48 hours prior to the appointment. For voucher purchases, reservations cancelled less than 48 hours before the appointment, are redeemed in full and are non-refundable.
Please arrive 5 minutes prior to your appointment to fill out client forms, and if driving, allow ample time for parking as we are located in a busy hub within the city.
Prices are in Canadian dollars and are subject to change without notice. All products and services are subject to tax. Tax is not included in the listed pricing. Online purchases from our boutique are non-refundable, non-exchangeable, and cannot be exchanged for cash.
We are not responsible for online purchase deliveries delayed by Canada Post or other 3rd party delivery providers.